Alliance West Mortgage helped make our new home ownership dreams come true. I contacted AWM back in February and was put in touch with Keavin Simmons and Austin Cooper regarding our VA loan. I went to them over a big bank because of a friend that used AWM for a refinance. Also they were competitive with rates and able to give us what the larger banks were offering. All the online horror stories about buying a home can put you off from diving in, but AWM made it easy. We are first time home buyers and the experience can be overwhelming. Despite those initial feelings, Keavin and Austin worked tirelessly to make the process simple, smooth, and fun! Both Keavin and Austin have great personalities and can work with any situation. Both of them worked helped us work to figure out what was a budget we could handle. They put us in contact with a great agent that helped us decide on our dream home. I was always informed of the next step in the process and they never got tired of our questions. If I had a question, I was able to text, call, and email them and get a reply almost instantly even on weekends and nights. Both Austin and Keavin have years of experience and can help guide you on this exciting journey. We were able to close on time (March) and have been enjoying our new home ever since. Even after closing I wouldn’t hesitate to contact them for anything. I highly recommend using Alliance West Mortgage for any purchase or refinance needs.