I got my first home loan through Alliance West. The process with FHA was tedious and time consuming. Jeff and his team were very patient with me and held my hand the entire process. About a week before closing I got really fed up with the FHA red tape and I told Jeff to just cancel everything. He was very patient and understanding and walked me off the ledge. We have had our house just over a year now and we have opted to refinance our house with Jeff and his team and our payments reduced significantly. I would highly recommend Alliance West for their patience and professionalism.